HMG ePublishing offers a full range of IT solutions to meet your computer service needs. Our on-site business computer services include: troubleshooting and repair; Installation, Setup Service, and more.
Troubleshoot and Repair
Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. HMG ePublishing makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. HMG ePublishing makes it convenient for customers to get their problems solved quickly. In extreme circumstances HMG ePublishing will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:
- PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive.
- Diagnostic: Troubleshoot system to see if there are any unseen problems.
- Spyware/Virus Removal: HMG ePublishing will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and BHOs
- PC Clean: Dust and clean fans and drives.
- Data Migration (Transfer): transfer data or files from one computer to another
- Operating System Installation: Update or installation of Windows operating systems.
- Card Installation: Installation of an internal expansion card to your PC or notebook.
Data Backup and Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. HMG ePublishing is focused on providing solutions that help small businesses and home office users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to HMG ePublishing experts.
Deciding on the right technology solution for home or business can be overwhelming. HMG ePublishing conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We consult and recommend home office and small business technology solutions to solve problems and save money. HMG ePublishing takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.
HMG ePublishing is focused on personalized training for MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. HMG ePublishing not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.
Remote Managed Services
Ever wonder how your competitor keeps their computer systems running smoothly? Its not just about monitoring that only lets you know something is wrong. Its not just about remote access that only lets you react to a problem. Its about a proactive, best-practices approach to keep your computer systems running smoothly. Remote Managed Services is the next evolution in computer systems management. Potential problems are prevented with HMG ePublishing managed services. Computers stay working and people remain productive. When problems occur, we respond within minutes. Contact HMG ePublishing today for a free consultation and network review.
Network Monitoring and Management
Proactive monitoring is critical to the security, performance, and reliability of any computer network. We will remotely monitor your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and software inventory to network usage and server uptime, HMG ePublishing provides your business with network monitoring and comprehensive reporting. Don't risk business downtime, call HMG ePublishing for a network assessment today!
Remote Data Backup
Don't let your business data disappear! HMG ePublishing offers easy affordable remote data backup services. If something goes wrong, you still have a copy. All data is secured before being backed up for piece of mind. Never miss a backup with our scheduler software. Your data is stored safely at our secure remote backup center.
Computer and Network Security
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. HMG ePublishing can determine which products work with your network and computer processes. HMG ePublishing network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.
Office Relocation and Setup
When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.
Contact HMG ePublishing today for a free consultation and business computer services assessment.